Terms and Conditions

Terms and Conditions

Welcome to BigLab ("we," "us," or "our"). By using our digital marketing agency services, including social media marketing, design, and website development (collectively, the "Services"), you agree to the following terms and conditions ("Terms"). Please read these Terms carefully before accessing or using our Services.

1 Acceptance of Terms
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Services Offered
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2.1. Social Media Marketing: We offer social media marketing services, including but not limited to social media strategy development, content creation, and social media advertising.
2.2. Design: We offer design services, including graphic design, branding, and visual content creation.
2.3. Website Development: We offer website development services, including website design, development, and maintenance.

3. Payment and Fees
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3.1. Payment: You agree to pay us the fees specified in our proposal or agreement for the Services provided. Payment terms and methods will be outlined in our proposal or agreement. Invoices should be paid within 14 days from being issued.
3.2. No Refunds: All payments are non-refundable. We do not provide refunds for any reason.

4. Intellectual Property
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4.1. Ownership: Unless otherwise specified in writing, all intellectual property rights, including copyrights, trademarks, and other proprietary rights, in the deliverables produced as part of the Services will be owned by us until full payment is received.
4.2. License: Upon receipt of full payment, we grant you a non-exclusive, non-transferable license to use the deliverables solely for your own business purposes. You may not transfer or sublicense the rights granted herein.

5. Confidentiality
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5.1. Non-Disclosure: We will treat all information you provide us as confidential and will not disclose it to third parties, except as required by law.
5.2. Client Materials: You are responsible for providing any necessary materials, content, or information needed for the Services. You agree that any materials you provide to us do not infringe on the intellectual property rights of third parties.

6. Termination
We may terminate our agreement and the provision of Services at any time for any reason, including but not limited to non-payment or violation of these Terms. You may terminate the Services by providing written notice to us.Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with the Services, even if we have been advised of the possibility of such damages.
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7. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Victoria, Australia.

7. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on our website with the date of the last update.
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8. Contact Us
If you have any questions or concerns about these Terms or our Services, please contact us at hello@biglab.com.au
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By using our Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.